Support

Faunalia is one of the first company in Europe to provide technical support for QGIS. Our services ensure, in case of problems, early intervention and ongoing support for the immediate restoration of the normal workflow. In addition, being an active contributor to the development of software, Faunalia is able to ensure, at competitive costs, interventions of maximum effectiveness, and the possibility of customization of the proposed solutions, for individual users and for organizations, both public and private.

Faunalia provides professional services to QGIS (Desktop, Server e Web Client), GRASS, PostgreSQL and PostGIS:

  • Installation, configuration and upgrades
  • Migration from proprietary GIS (e.g. ArcGIS and Oracle Spatial) to free GIS (e.g. QGIS and PostGIS)
  • email and phone support: to contact us using our dedicated support email address with a description of your problem for a prompt response; to speak to someone straight away, call our support hotline
  • On-site support: for support issues that cannot be efficiently solved via email / phone or remote assistance, a Faunalia support engineer would make an on-site call to address the issue in person
  • Bug fixing on demand
  • Announcements subscription: allows you to keep up-to-date with all the latest features and releases as well as important security updates
_images/qgis-logo.png _images/grass-gis-logo-48x48.png _images/postgres-logo-48x48.png _images/postgis-logo-48x48.png